Frequently Asked Questions

What is printable art?

Printable art is high-resolution art that you can print at home, or through a printing service.

What are digital products?

Digital products are products that exist in digital form. They are typically files that you download, and open/use, with the recommended software. Digital products are not physical products.

What are the steps for buying/printing printable art and other digital products?
  • Find a piece of art, product, or project you like. Then purchase it through my secure online store.
  • Download your purchased file through the link that is provided to you on your confirmation/checkout page, or the link sent to you via email.
  • Open the file, with the recommended/suggested program, and use/print.
  • I currently use PayPal for payment processing. If you do not have a PayPal account, no worries, simply choose the pay with a credit card option on the PayPal website.
  • Please note that my printable art, and digital products, come as a digital file. You will not receive a physical print, card, envelope, product etc. by mail.
what are the recommended software programs?

When you click on the product download link, your computer will likely ask you how to want to open the file. Following are program recommendations/suggestions. Depending on your computer, you may be able to open some files in a web browser or with a different program than is recommended/suggested.

  • PDFS – Adobe Acrobat. Can often open in a web browser as well.
  • JPEGS – Adobe Photoshop. Can often use other photo editing programs/software as well.
  • EXCEL – Microsoft excel.
  • GOOGLE SHEETS – Google email/account. Open the link in a browser, then sign in to your Google account.
  • CANVA TEMPLATES – Canva. All Canva links (and templates) can be opened in Canva with a free Canva account.
Printing Tips
  1. All of my printable work (unless specified otherwise) will fit/print on a standard 8.5×11 sheet of paper.
    (Digital Papers are 12″ x 12″. You can choose the “scale to fit media” setting if you want the print to fit on one sheet of paper.)
  2. For the best results make sure you select the highest quality setting on your printer and use photographic paper for any photography work. Light-weight card stock can be used for greeting cards and gift tags.
  3. Printed colors may appear slightly different from the colors on your screen. Colors may also vary from printer to printer. Try switching between matte or glossy paper if you are unhappy with the results.
  4. If colors seem to be missing on screen, check the settings in your pdf reader. In Adobe Acrobat: navigate to Acrobat’s Preferences from Edit > Preferences > Accessibility and check if the checkbox ‘Replace Document colors’ is On or Off. This and changing the background color by going to Tools > Pages > Background should fix any problems.
  5. Some files will include crop marks at the corners. These are for you to use as cutting guides and are usually on pieces without borders.
  6. Select portrait or landscape mode depending on your piece and be sure to choose the “print actual size” option.
  7. You may also send or bring your files to a printing shop.
Cutting Tips
  1. All of my files come with crop marks when necessary.
  2. Simply use a pair of scissors, ruler and craft knife, or a paper cutter to cut your item to size.
What is your refund policy?

Due to the nature of digital downloads, all sales are final. Should you have any questions or problems with your file, please contact me and I’ll be happy to assist you.

Where is my link?

Your download link should appear as soon as you place your order. All download links are also emailed to the email address you provide immediately upon process of payment. Be sure to check your spam folder. If you still can’t find your download link, contact me and I’ll send you a new link.

What if my link doesn’t work?

This shouldn’t happen. However, in the unlikely event you can’t download your file, or if you received the wrong file, please contact me and I’ll work with you to solve the problem.

Can I use your printable art for commercial purposes?

My printable art, projects, and digital products are intended for personal use only unless specified otherwise. You may print extra copies as gifts for friends. However, you may not share the download file links, or use any of my work on the internet or for commercial purposes. You also may not resell purchased files. I retain all rights to my work and downloads. If you’re interested in using my work for commercial purposes, please contact me to discuss.

Do your greeting cards have messages inside?

All greeting cards are blank on the inside and on the back (unless otherwise specified), with the exception of a small line of type (or logo) on the bottom back of each greeting card that reads “Copyright LovettSmith Design | RuthLovettSmith.com”.

Do you ever offer free printables?

Yes! I do offer free printables, and other digital products, from time to time. Check out the Free Printables section of my shop.

By purchasing my downloadable files, you have agreed to my Terms of Use.

Updated 1/12/2022